Privacy Policy

Shopping With Us

At Sounds of Underground, we take your privacy seriously. When you shop with us, we collect certain personal information to process and fulfill your orders effectively. This may include your name, email address, delivery address, and billing information. These details ensure that your shopping experience is smooth, from checkout to delivery.

In the event of any issues with your order, one of our customer support representatives may need to contact you using the information provided at checkout.

For payments, we work with trusted third-party payment processors, such as PayPal and Stripe, to securely manage your payment information. Please note that we do not store or have access to your payment details.

Marketing

If you choose to subscribe to our updates, you will receive regular emails from Sounds of Underground about new products, exclusive promotions, and offers. You can sign up during checkout or through our website’s sign-up forms. We respect your preferences, and you can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly.

Cookies & Personalization

Our website uses cookies to gather important information about how visitors engage with our site, such as popular pages and visitor traffic patterns. This data helps us enhance our services and provide more relevant content to our customers.

We also use cookies to personalize your shopping experience. By remembering your preferences, browsing history, and past visits, we can make your experience quicker and more customized. This allows us to display content, products, and promotions that are most relevant to you.

Protecting Your Information

We are committed to protecting your personal information and have implemented appropriate security measures to safeguard your data. We will only retain your details as long as necessary to complete your order and fulfill their intended purpose. If you notice any incorrect or outdated information in our records, please let us know, and we will update it promptly.

For any privacy-related concerns or inquiries, please contact us at info@soundsofunderground.com.

Third Parties

Your privacy is important to us. We do not share your personal information with third parties for their own marketing purposes. Any third parties we work with (such as payment processors) will only use your information as necessary to complete your transaction.

Changes to Our Policy

We may update this privacy policy occasionally to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

If you have any questions or concerns about this privacy policy, please don’t hesitate to contact us at info@soundsofunderground.com. Your privacy and trust are important to us, and we are committed to safeguarding your information.